This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from Nomad Amphora’s online store. We are committed to providing a reliable and efficient shipping service to ensure your orders arrive in a timely manner and in excellent condition.
We understand the importance of receiving your orders promptly and securely. This policy provides detailed information about our shipping methods, delivery times, costs, and other relevant details to help you understand our shipping process.
By placing an order with Nomad Amphora, you agree to the terms outlined in this Shipping Policy.
We currently ship to the following destinations:
Please note that shipping to certain remote or restricted areas may not be possible. We will inform you if we are unable to ship to your location during the checkout process.
We offer the following shipping methods:
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, customs inspections, and carrier delays.
Shipping costs are calculated based on the following factors:
The shipping cost will be displayed during the checkout process before you confirm your order. We may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value. Details of any free shipping promotions will be displayed on our website.
We aim to process and ship orders within 1-2 business days of receiving them. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons, such as holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track the progress of your shipment.
For international orders, you may be subject to customs duties, taxes, and other import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend that you check with your local customs office for information on potential charges.
Due to legal restrictions, we may not be able to ship certain products to certain destinations. For example, some countries have restrictions on the import of alcoholic beverages. It is your responsibility to ensure that you are legally allowed to import the products you are ordering.
If you experience any issues with your delivery, such as delays, damage, or loss, please contact us immediately at geral@anforanomada.pt. We will work with the carrier to resolve the issue as quickly as possible.
If your package arrives damaged, please take photos of the damage and retain all original packaging materials. This will help us file a claim with the carrier.
Nomad Amphora is not responsible for lost or stolen packages that have been confirmed as delivered to the shipping address provided by the customer. However, we will assist you in filing a claim with the carrier. Please contact us immediately if you believe your package has been lost or stolen.
It is your responsibility to provide accurate and complete shipping information, including your full name, street address, city, postal code, and phone number. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
If you have any questions or concerns about our Shipping Policy, please contact us at:
Nomad Amphora
Email: geral@anforanomada.pt
Website: www.anforanomada.pt
